How to get support

Each comes with 6 months of support.

  • If you choose to not extend your support, you will still be able to submit bug reports via email or item comments and still have access to our online documentation, knowledge base and video tutorials.
  • We are not able to provide support for code customizations or third-party plugins.

1. Envato ( themeforest / codecanyon )

  • Envato clarifies the item support policy here.
  • We have an advanced, secure ticket system to handle your requests. Support is limited to questions regarding the theme’s features or issues that are related to the theme.

2. TemplateMonster.com

  • TemplateMonster clarifies the item support policy here.
  • They have an advanced, secure ticket system to handle your requests. Support is limited to questions regarding the theme’s features or issues that are related to the theme.

If you need help with anything other than minor customization of your theme, we suggest enlisting the help of a developer/freelancer.